Terms
Forms of payment
Cambridge Beaches accepts American Express, MasterCard or Visa for resort reservations.
Deposits
A two-night deposit is required at the time of reservation to secure your stay. For packages, 50% of the total is required at the time of reservation. If you make your reservation online through this website, within 24 hours, that amount will be charged to the credit card information you provide.
Cancellation policy
Direct/Synxis Bookings:
A two night deposit (excluding taxes and service charge) is due at booking.
If cancelled outside 21 days prior to arrival, deposit will be refunded less $100 for administration fees.
If cancelled within 21 days of arrival, deposit will be forfeited, including day of arrival cancellations and no shows.
Late check-in – Missed nights must be paid for. The deposit will be applied to the night(s) missed.
Early departures - If guest departs early on 1st or 2nd day of stay, remaining deposit will be forfeited. If guest departs on 3rd day or any day after that, they must give Front Desk 24 hour’s notice of early departure to avoid being charged; if not the night of their early departure will be applied to their bill.
OTA’s (Expedia, Travelocity, Orbitz, Bookit.com, Booking.com, etc..):
Reservations cancelled within 3 days (72 hours) of arrival will be penalized a two night net rate cancellation fee (excluding tax and service charge).
Day of Arrival Cancellations, No-Shows, Early Check Outs or Late Arrivals will be charged the full net rate for all nights of reservation.
Cancellation requests must be in writing to Cambridge Beaches Reservation Office via e-mail or fax.
Tour Operators:
Reservations cancelled within 14 days of arrival will be penalized a two night net rate cancellation fee (excluding tax and service charge).
Day of Arrival Cancellations, No-Shows, Early Check Outs or Late Arrivals will be charged the full net rate for all nights of reservation.
Cancellation requests must be in writing to Cambridge Beaches Reservation Office via e-mail or fax.
Change of Date:
Applies to all reservations –
Reservation dates can be changed to a future date, up to 21 days prior to arrival with no penalty.
Reservation dates can be changed to a future date, within 21 days prior to arrival, but deposit has now become non-refundable. However, reservation dates over Public Holidays and Public Holiday Weekends, changed to a future date within 7 days will result in forfeiting two night deposit, as hotel is full, resulting in loss of rooms.
With all that is going on in the world today, we recommend -- like everyone else in the industry -- that you purchase travel insurance in the event of an unexpected change in plans.
Children's Policy
As a resort catering to adults, Cambridge Beaches Resort & Spa policy minimum age is 16 years. Children younger than age 16 are not accepted for stays at the resort or use of the resort’s facilities.
Exceptions: During the following periods the minimum age is 5:
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Aug 26 – Sept 5 2011
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Nov 17 2011 – Jan 8 2012
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April 1 – 14 2012
Note: If you would like to make a reservation for your family over these dates, please contact our reservations department at 1 800 468 7300 (US/Canada), 441 234 0331 (international) or email res@cambeach.bm.
