What is your deposit policy?
For stays of two or more nights, a two-night deposit is required at time of booking. For one-night stays, the full stay is taken as a deposit at the time of booking.
What is your cancellation policy and how can I cancel my stay?
For reservations made directly with the resort, the cancellation policy varies by season. See details below:
Rooms & Suites
May 9 - September 5: Reservations must be cancelled at least fourteen (14) days prior to arrival.
September 6 - May 10: Reservations must be cancelled at least seven (7) days prior to arrival.
May 9 - September 5: Reservations must be cancelled at least twenty-eight (28) days prior to arrival.
September 6 - May 10: Reservations must be cancelled at least seven (7) days prior to arrival.
If you booked with us here on our website you can manage your reservation online. Click here and then click enter your confirmation # and email address to modify or cancel your reservation. Or, you can contact our reservations department at email@example.com.
If you booked through a 3rd party provider (e.g. Expedia), all modifications and cancellations must be made directly with the 3rd party provider.
Check-in time is 3 pm. If you are arriving in the evening, please let us know your arrival time and your flight status (if your flight times have changed) by emailing our front office at firstname.lastname@example.org, so that we can prepare for your arrival.
Check-out time is 11 am. Please note late checkouts are based on availability and fees may apply.
What is the minimum age for check-in?
18 years is the minimum age to check in.
I cannot book as it states there are no rooms available, what can I do?
Please contact us directly as we may have availability that is not showing on our website. Please email us directly at email@example.com.
Do you allow children?
We welcome guests of all ages. However, the Ocean Spa, Aquarian Baths, Indoor Pool*, and Turtle Cove Beach are adult-only areas welcoming guests 13 years and older. Minimum age of 16 for Spa Treatments.
*Children are allowed in the indoor pool from 6-10 pm.
Can I make a special request for my booking?
We do accept special requests. We cannot guarantee special requests but will do our best to accommodate your needs.
Do you offer family cottages or room combinations?
We offer connecting Deluxe Water View Rooms, Two-Bedroom Water View Suites, and Two and Three-bedroom Cottages for traveling families that wish to stay together. Please contact the resort directly for availability by emailing firstname.lastname@example.org.
Do any of your cottages have kitchens?
Our Three-Bedroom Full Kitchen Water View Cottage features a kitchen. All of our rooms have a mini-refrigerator (which the resort can stock on your behalf), a toaster, and a Keurig coffee/tea maker.
Is a Breakfast Plan available?
We offer a Bed and Breakfast package with breakfast included in the rate. A Breakfast Plan add-on is also available and can be added to any reservation at the time of booking or up until the time of check-in. Breakfast is served daily in the Tamarisk Restaurant & Terrace from 8 - 10:15 am. We offer a full breakfast a la carte (from a menu). Room service also offers breakfast; there is a $7.50 delivery fee.
How do I make restaurant reservations?
Reservations are required for all dining outlets. Please email email@example.com to make your dining reservations.
Can you cater to dietary restrictions?
We cater to different dietary needs. When making your reservations (either room booking or when you are on the property and make your dinner reservation) please let us know so that we can make preparations. Please note we cannot offer kosher or halal options.
Do you offer kid-friendly menus?
Yes, we offer a kid’s menu. To see this menu please visit our Breezes Restaurant, under the dining section.
Do you have room service?
We do offer room service. The menu for room service is located in your hotel room directory. Please call extension 279 once you are ready to order. There is a $5.00 delivery fee, with the exception of breakfast where the delivery fee is $7.50.
Do you offer kids camps or babysitting services?
No, kids camps and babysitting services are not available through the resort.
What are your COVID 19 regulations?
We comply with recommendations and guidelines from the Bermuda government and international authorities. Please visit the Health and Safety section of our website for more details
Do you offer a travel agent rate?
Travel agent rates are available for qualifying customers. Please email firstname.lastname@example.org for rates and availability.
Do you have golf on property?
The nearest golf course is the Port Royal Golf Course. This par 72 course is the home of the Bermuda Championship (PGA Fed Ex Cup event) which is held every October. The course is located 10 minutes away and Cambridge Beaches has negotiated green fees. Tee times can be booked 48 hours in advance and our concierge can assist with booking. Please email email@example.com.
Where is the property located?
Cambridge Beaches resides on the West End of Bermuda, within walking distance to the village of Somerset. The resort is situated flawlessly on a 23-acre peninsula, encircled by panoramic views of the surrounding coastline and several private beaches, yet still in close proximity to the Royal Naval Dockyard where a quick ferry ride awaits to Bermuda’s capital, the City of Hamilton. Located 17 miles, approximately 50 minutes, away from the L.F. Wade International Airport, the hotel can arrange airport taxi transfers as this is the best and fastest means of transportation from the airport to the hotel. While on property, guests can rent mopeds and bicycles or partake in the public transportation system (buses and ferries). Taxis are also available at the hotel through the Front Desk.
I need to change my dates. How do I do this?
If you booked your stay on our booking engine, please go back by pressing the book now button and click “Find Reservation” at the top of the screen. Enter your confirmation and you may continue to modify your stay. Alternatively, please contact our reservations department at firstname.lastname@example.org. If you booked through a 3rd party provider (e.g. Expedia), all modifications and cancellations must be made with the 3rd party provider.
How many pools do you have?
Cambridge Beaches has two main pools, one indoor and one outdoor pool. The indoor pool is heated. The indoor pool is adult-only but becomes family-friendly daily from 6-10 pm. Cambridge Beaches also has 3 cottages that feature private heated plunge pools.
Do you provide airport transfers?
The property can arrange to have a dedicated taxi waiting at the airport on arrival. The cost for the taxi is based on the meter and is approximately $75 each way. The taxi driver must be paid directly in cash (most do not accept credit cards). All arrangements can be made by emailing email@example.com. Please provide your arrival and departure times, and flight numbers.
Is WIFI available?
We offer complimentary WIFI throughout the property.
How can I book a moped or electric vehicle?
We recommend that you book your electric vehicle before arrival, as this mode of transportation is very popular. Please visit www.oleandercycles.bm to rent your vehicle.
Do you have charging ports for the electric vehicle and is there a fee?
We do have charging ports for all rentable electric vehicle models currently being offered in Bermuda. Complimentary charging is available to resort guests.
Is car rental available in Bermuda?
In Bermuda we do not rent cars; however, we do have the next best thing, mini electric vehicles. To find out more please visit www.oleandercycles.bm. These modes of transportation are the safest means of navigating Bermuda's roads. Vehicles are very popular and we recommend reservations before arrival.
Is public transportation available nearby?
The modes of public transportation are buses and ferries. Bus stops are located approximately 5 minutes (away) outside of the resort. The closest ferry terminal is in Dockyard which is 5-10 minutes from the property. Cambridge Beaches offers a complimentary shuttle service (July - October) to the ferry terminal in Dockyard.
How do I order a taxi?
We regularly have taxis waiting outside our main entrance; however, it is best to reserve a taxi. To reserve a taxi, contact our front office at ext. 0.
What is the general dress code?
For men: Shorts, slacks or jeans paired with a T-shirt, polo or collared shirt. Close-toed or open-toed shoes.
For women: A blouse or T-shirt with shorts, pants, jeans or a skirt. Casual dresses or sundresses are popular options too. Close-toed or open-toed shoes.
Swimwear in Restaurants and Lobby: Bathing suits to be covered up with a wrap or similar. T-shirts and shoes to be worn.
Is Cambridge Beaches Accessible?
Unfortunately, no. The resort is not accessible to the mobile and visually impaired. If guests have physical disabilities, please contact the resort directly and we will try to assign a room that has very few steps. Additionally, our guest ambassadors can pick you guests up in one of our golf carts to transport you to the beach or main house. Please contact the front office once you are ready for your pickup; we request at least 30-minute notice in advance of the preferred pick-up time.
How do I contact the reservations department?
Call toll-free (USA/Canada only) 1-844-288-2121 or 1-441-234-0331. Or, email us at firstname.lastname@example.org.
How many beaches do you have on the property?
We have 4 beaches on property that are accessible via land. Additionally, we have private coves and islands that can be accessed via rented boats, kayaks, sailboats, and paddleboards, all of which we offer for rent on the property. Our main beach is Long Bay, which is serviced by Breezes Restaurant (seasonally). Morning Beach is our pool beach and it is serviced by Shutters Restaurant (seasonally). Turtle Cove (adult-only) and Pegem beaches are not serviced but offer privacy and exclusivity.
Do you have a fitness center?
Yes, the fitness center is a part of the Ocean Spa facilities. They have small cardio and weight room. Use of the fitness center is complimentary for resort guests. Guests must be 13 years and older to use the fitness center.
Do you offer laundry services?
We do have laundry and dry-cleaning services available. Pricing is available in your room closet.
Do you have a lifeguard on duty?
Our pools and beaches are not supervised by lifeguards.
Do you offer gift cards?
Physical and electronic gift cards are available and can be purchased here >
I would like to book a group, what is your group policy?
Yes, we do accept group bookings. To be eligible for a group rate a 10 room and 3-night minimum stay is required. For group room rates and wedding inquiries please email email@example.com.
What are your accepted payment methods?
We accept Visa and Mastercard. We do not accept cash or travelers’ checks. In Bermuda, we accept USD and BMD dollars at equal value.
Do you have lost and found?
Please contact our front office if you have lost or left an item behind. Email the front office at firstname.lastname@example.org.
Can you store my luggage?
Yes, we can store your luggage and this can be arranged by the front office.
I would like to rent a motorboat from H2O Sports, how can I contact them?
H2O Sports may be reached at www.h2osportsbermuda.com.
What is Bermuda’s time zone?
Atlantic Standard Time
What is the hotel voltage, and do you offer adapters?
Bermuda's power voltage is 120v. We have a limited supply of adapters; therefore, it is suggested to bring one from home.
Is it safe to drink the tap water?
Our tap water is safe to drink, however if you wish to purchase bottled water, it is available in our gift shop, via room service or at the supermarket nearby.
Do you offer Day Passes?
We currently are not offering day passes.
Do you allow pets?
No, we do not allow pets.
What is the resort’s smoking policy?
This is a non-smoking resort. Bermuda law does not allow smoking in public areas.
Do you offer cribs, high chairs, and strollers?
Cambridge Beaches can offer cribs and cots. Highchairs are available at the restaurants. If you require strollers or car seats, there is an online service that rents these items. If you require a crib, please make sure it is in your reservation request or contact the front office at email@example.com.